Growth Factorials
Strategy, Problem Solving & Leadership
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When to Stop Measuring and Start Acting: A Smarter Approach to Metrics
Read more: When to Stop Measuring and Start Acting: A Smarter Approach to MetricsI am obsessed with tracking metrics in business. However, over a period, I have noticed some unsettling facts. A sales team member would meet the performance standards of input metrics like customer demos but…
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Building a Mission-Oriented Team: The big lever for driving impact
Read more: Building a Mission-Oriented Team: The big lever for driving impactOver the years, I have built and scaled businesses multiple times. I have learnt that one thing that truly drives the scale of impact you can make is your ability to build a high-performing,…
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Transforming Customer Complaints into Loyalty Through Recovery
Read more: Transforming Customer Complaints into Loyalty Through RecoveryWhen I moved from Chennai to Bangalore three years ago, I chose a movers-and-packers service provider based on recommendations from my network. Unfortunately, the experience was far from satisfactory. Several furniture items were damaged…
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Dive Deep – The Key to Solving Critical Business Problems
Read more: Dive Deep – The Key to Solving Critical Business ProblemsAll of us come across challenges in day-to-day life. Many times these challenges come with shallow causal explanations. These explanations seem reasonable at first. However, if you accept these explanations, you find that the…
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Leadership and Career Development: Lessons from a Trek
Read more: Leadership and Career Development: Lessons from a TrekA couple of months ago, I went on a trek with my family. While I had done long treks earlier, this was the first time we went on a trek as a family. The…
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Lessons I Learned in 2024
Read more: Lessons I Learned in 2024As 2024 comes to an end, I find myself reflecting deeply on the year—the experiences that shaped me, the people who inspired me, and the lessons that left a lasting mark. This has been…
Growth Factorials 